Portland, Maine – May 19, 2011 - After scoring high in the outbound category, Callbox keeps the momentum by winning one more award in the inbound level, marking its
first entry in the roster as a Top 10 Inbound Service Partner in the recent Customer Interaction Solutions Magazine's Top 50
Teleservices Agencies Ranking.

Callbox was ranked 7^th in the US domestic category among other top inbound performers. Rankings were determined by editors of CIS
Magazine based on autonomously verified documents issued by each agency's telecom service carrier, indicating the number of billable
teleservices minutes it has consumed in the previous year.

Being a top 10 inbound performer reflects the sheer size of Callbox's investment on technology and talent to provide unequaled
customer care solutions for its clients. This award also speaks to the depth of the company's commitment and focus on first class
customer service delivery, which is being rewarded by a growing stable of loyal customers year after year.

For more than two decades, Customer Interaction Solutions Magazine has been releasing annual official rankings to recognize large
capacity teleservices agencies. The 2011 Top 50 Inbound Teleservices Agencies Rankings were published in the April 2011 issue of
Customer Interaction Solutions Magazine.